All materials are sold in as-is condition and there are no warranties unless provided in writing from the manufacturer. Natural Stone is a product of nature and therefore is subject to variation of colors, shading, veins, markings, and texture, thickness, etc. The typical variation of a stone is dependent upon the type of stone selected. Showroom samples are for representative purposes; current stock or batch might be different than the showroom sample. We extend no guarantees, expressed or implied, as to slipperiness, wear resistance or maintenance procedures. All natural stone is subject to some wearing and/or scratching over time. Food and/or other acids may stain or etch the surface of some stones.
Gramar Stone Center, Inc. is not responsible for materials once it leaves our premises. All materials must be inspected by the person picking up the merchandise prior to leaving the Gramar Stone premises, after which point no claims for material defects or damage will be accepted. If for some reason the material is incorrect, the buyer shall notify Gramar Stone Center, Inc. in writing no later than 5 days after receipt of material, or no later than fourteen business days after invoice date, whichever comes first.
Gramar Stone Center, Inc. will only accept full order returns, cancellations, or exchanges made within fourteen (14) days of the purchase date for stock items. Partial returns will not be accepted on any orders. Absolutely no returns, cancellations, or exchanges for special orders, non-stock items, partial orders, and/or installed materials. Installation is acceptance. All returns must be in original condition and packaging, and are subject to warehouse inspection and approval. All accepted returns, cancellations, or exchanges are subject to a minimum 25% restocking and handling charge. An additional 3% fee will be applied to any refunds issued via credit card. Buyer’s copy of Gramar Stone Center, Inc.’s invoice must be presented at all times.
All orders must be picked up no later than 30 days after the invoice date. Orders not picked up in 30 days will be returned to stock and no refund will be issued to the customer. Gramar Stone Center, Inc. is not responsible for hand loading materials; proper equipment is required for picking up material. Vehicles will be loaded at customer’s own risk.
Delinquent accounts and accounts past due shall be charged an interest rate of 1.5% per month (18% per annum) or the highest rate allowed by California Law. If legal action is required to enforce the terms of this sale, seller shall be entitled to recover costs and reasonable attorney’s fees incidental to any collection activity undertaken, whether a lawsuit is instituted or not. For check payments we require 7 working days before ordering the materials, $30.00 fee will be applied to any return checks.
Please note that some items sold here may contain chemicals, including silica dust, which is known to the State of California cause cancer, and is harmful if inhaled. For more information please visit: www.p65warnings.ca.gov.